I ask that I remain anonymous but I wanted to share my experiences with Haines and Kreiger in Las Vegas. Here’s the e-mail that was sent to AttorneyGuide.com.
Thank you for your prompt response. I went to Haines & Kreiger when working with Citi Mortgage trying to get my mortgage payment reduced. They were supposedly working with me and then one day after I spoke to someone there and was gathering more information they slapped foreclosure paper on me.
When going to Haines & Krieger I was informed that the only way to stop this was to go into Chapter 13. I did so. Since I have retained them I have been misinformed frequently and it is a constant battle to get anyone on the phone or to return an e-mail or phone message. I have in writing things that I was told to do and then out of no where no warning I would get documents from the courts. For example: I was told by David Kreiger that my first payment to the trustee was Sept 8th I made the payment and continued making payments. I was late on making one of my payments and all of a sudden I get a notice of a hearing and my Chapter 13 was being dismissed, once again getting no cooperation from my attorneys, I did some research and found out the reason was because of non-payment of August payment. I have in writing from Haines & Kreiger that I was not to worry about the payment they would take care of it. There are 3 or 4 more things that follow this.
The problem right now that I am having is that financial problems have caused me not to be able to make my June payment and there was a hearing last week. I have left e-mails and phone messages regarding what will happen and if I can make the payments this week can I get reinstated. NOTHING, not a return message no response. The only time I ever get anything out of them is when I get angry and then very little. My future is on the line here and I need to know if I have any grounds for malpractice. I have paid them $2000.00 up front and they take the balance in the payments. If you need more information please let me know.